Claims & Recoveries

Cargo
Shipping
Ports & Environment
Crew & Passengers

Our philosophy is to provide fast monetary recoveries through commercial solutions combined with utmost transparency in the handling of our clients‘ claims, giving our customers full information and control at any stage of the recovery action.

Apart from “standard” claims and loss adjusting cases for the underwriters of River and Ocean Hull, Loss of Hire, P&I, Legal Costs/Defence, Road Carriers and other Marine Liability interests, ZASS’ activities extend to the investigation and handling of large collision cases at sea and on inland waterways, as well as truck accidents on land, continuous claims guidance and loss prevention consultancy and actions, management of general average cases for owners’ and insurers’ interests, surveys through own and/or appointed experts, salvage and emergency sale of wrecked and/or damaged items, cases involving phantom ships and hi-jacked vessels or trucks, piracy cases, recourse actions against sub-carriers, shipping and chartering disputes, passenger and travel incident settlements after casualties of cruise ships or bus accidents and specialist loss adjustment of marine and transport Business Interruption on (Consequential Loss) insurances.


Cargo (Air, Sea, Land)

Our shipping and transportation experts with nautical and/or technical backgrounds are well experienced in Cargo, Hull & Machinery, P&I affairs and other Marine Liabilities.

Our way of handling cargo claims…

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Shipping

We advice and handle claims relating to vessels and machinery.
From H&M to LOH, P&I, Cruise Consequential Loss and more…

Our way of handling claims relating to vessels and machinery…

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Ports & Environment

Port authorities and shipping administrations are regularly confronted with damages to port installations and the environment (pollution), however, their legal abilities are often restricted to immediate local action.

When pollution becomes an issue…

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Crew & Passengers

Personal injury cases may accrue on board of cargo or passenger ships as well as in ports.

How we deal with personal injury cases and passenger claims…

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