Our Services At A Glance

Apart from “standard” claims and loss adjusting cases for the underwriters of River and Ocean Hull, Loss of Hire, P&I, Legal Costs/Defence, Road Carriers and other Marine Liability interests, ZASS’ activities extend to the investigation and handling of large collision cases at sea and on inland waterways, as well as truck accidents on land, continuous claims guidance and loss prevention consultancy and actions, management of general average cases for owners’ and insurers’ interests, surveys through own and/or appointed experts, salvage and emergency sale of wrecked and/or damaged items, cases involving phantom ships and hi-jacked vessels or trucks, piracy cases, recourse actions against sub-carriers, shipping and chartering disputes, passenger and travel incident settlements after casualties of cruise ships or bus accidents and specialist loss adjustment of marine and transport Business Interruption on (Consequential Loss) insurances.

Claims & Recoveries

Our philosophy is to provide fast monetary recoveries through commercial solutions combined with utmost transparency in the handling of our clients‘ claims, giving our customers full information and control at any stage of the recovery action.

Cargo , Shipping, Ports & Environment , Crew & Passengers


Legal Services & Disputes

Our legal department advises on all kinds of preventive and legal related work, representing cargo owners, insurers and reinsurers.

Seamless. Skillful. Effective.


Debt Collection

Debt collection is a very wide area of activity in trade, commerce and transport where usually an unpaid amount of money is legally not in dispute, but simply not paid by the debtor for various reasons.

From international encashment to debt loss prevention.


Large Casualty Management

Investigation and handling of large collision cases and casualties.

Get the experts in dealing with large casualties.


On-Scene Trouble Shooting

Speed or ease up matters and heighten the priority of your case through personal appearance.

Gain flexibility and in-depth understanding through direct access.